Ask the Experts

Understanding & Caring for Hardwood Floors

Sunday June 15, 2008

Posted by TheHome

Hardwood-floors-large

Solid hardwood floors require a little care with a lifetime of value. When you first glimpse a solid hardwood floor, you sense richness, warmth and natural beauty. Gradually, you get to know its distinct personality – visual harmonies, the traces of history in the forest and in your home.

 

- Take a closer look.

- Appreciate the color and pattern of the floor’s strips, planks or parquetry.

- Read the grain: Is it bold-textured oak? Subdued maple or cherry?

- Check the condition of the underlying wood and the finish that protects it. Are there signs of neglect to erase (it’s not difficult), or do you see a well-tended surface that needs just a light touch to maintain it?

- Nature’s diversity lets you create dramatic looks with unique textures, colors, patterns and styles of solid hardwood flooring.

 

Protect Your Solid Investment  

Solid hardwood floors are among the easiest to keep clean. Protect their warmth and character with simple, everyday cleaning techniques. It’s important to know how to prevent damage to your solid hardwood floors.

Dirt & Grit - Dirt, grit and sand are your hardwood floors worst enemies. They act like sandpaper on the finish, causing scratches, dents and dulling. Place floor mats at entrances to trap dirt and prevent damage.

Water & Other Spills - Standing water can warp a poorly finished hardwood floor and can damage the finish. Simply wipe up all spills as they happen.

Hard Cleaners - Avoid oil soaps. They can build up and create problems when it’s time to put a maintenance coat on the floor. Instead, neutral pH cleaners made specifically for wood floors are recommended.

Furniture - Lift the furniture to move it — avoid dragging. Felt contacts under the legs will help prevent scratches.

Dents - Vacuum with a brush attachment – don’t use vacuums with beater bars.

Sun - Direct sun can discolor your hardwood floor. Close curtains and blinds or add sheer drapes to protect from the sun’s intense UV rays.

 

Regular Care 

Sweep - Brooms with fine, exploded ends trap dust and grit effectively.

Vacuum - Canister vacuums with special bare floor attachments are the surest way to get rid of all the dirt and dust.

Dust Mop - Use a good dust mop — one with a 12- to 18- inch cotton head —- and a special dust mop treatment. Spray the treatment onto the mop head 12 to 24 hours before dust mopping.

 

Helpful Links

When Your Hardwoods Need Extra Care

Resources on the Web

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Comments
  1. Rosemary Anthraper 11 months ago:

    Two questions: What is recommended for cleaning (everyday) hard wood floors? Seems like in some areas the top coat has come off. What is to be done to address this.

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  3. george allen 11 months ago:

    really need help with the upkeep of my maple hardwood floors, everything we have tried do not work, we do not have pets or small kids. please can you help. Thanks

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  5. Southernkewlchick 11 months ago:

    HELP! A friend recently bought a 90 year old house with beautiful hardwood floors in the main part of the house. The floors feel tacky and are dull. I suspect that the previous owners uses…..yikes Mop and glow on the floors. How do I get this off and what do we put back on them to protect the floor?

    We really can not afford to strip and refinish at this time, and the floors are in very good shape with this exception. Any help would be appriciated.

    Thanks SKC :)

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  7. Margie 10 months ago:

    Is it okay to use the cleaner “method” for our hard wood floors?

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  9. TOM VALLIER 10 months ago:

    we have hard wood floors, about 10 years old,not been cleaned very often, but would like too clean them. what would i use. we do not wear shoes in our home.someone said vinegar. thanks tom vallier

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  11. Maryjane 10 months ago:

    What is a good cleanner for my solid oak floors. I heard vinegar and water?

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  13. Maryjane 10 months ago:

    What is a good floor cleanner for my 7 year old sold wood oak floors? My kitchen and family room area are becoming dull. I have been using the manufacturers recommended product (they make it) and now I have a build up.

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  15. Ramie W 10 months ago:

    Sounds like my troubles are the same as Rosemarys. I have hardwood in almost every room. There is an area ( a strip actually) that is lighter then the rest of the floor. and then there are several area that only a board or two is doing the same thing. those areas are not exposed to direct sun light. I feel as though the boxes may have had some defects in the wood. Do I need to take up the flooring to fix it? My next question is how do I care for the rest. I have heard use Murrphy oil, use viniger(if so what ratio?) or use orange cleaner for wood floors. I want that shine back in my floors. Thank you for your help

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  17. mike ahern 10 months ago:

    Hi, We have lovely oak floors pre finished.There is some wear where the main traffic is, not really bad but beginning to lose its glaze What can I do or apply to get it back looking like new ?

    Would appreciate any advise, Thanking You, Yours Sincerely, Mike Ahern .

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  19. Richard C. Priest 10 months ago:

    I have hard wood floors that were previously carpeted over them. The carpet has now been removed so how do I clean the fragment spots of carpet let on top of the floors. There are also a few scuff marks on them. Can I get by with just buffing the floors, with a cleaner? After they are buffed does a finish need to be put on the floors?

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  21. Angie Besecker 10 months ago:

    Looking for a machine to clean hard wood and ceramic tile flooring. What do you recommend. I recently purchased a Shark steamer. Please advise. Thank you.

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  23. lisa 10 months ago:

    I have new cherry wood floors nothing seems to keep them from printing when you walk on them. (socks, shoes and even clean bare feet leave prints). With four children this is very frustrating is there a product that can help prevent this?

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  25. esther 10 months ago:

    I have hard wood floors have used several different cleaners but the floor are still dull. What products should I be using?

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  27. Paula Macro 10 months ago:

    I cleaned our oak hardwood kitchen and living room floors with Murphy’s oil as directed,but with a mop. At first they shined but in 2 days were very dull and had streak marks. They looked better before i cleaned them! the livingroom is only a few mths,& never cleaned. The kitchen has been 1 yr & i just had washed it with warm water before. how can i get them back to look clean???

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  29. Susan Taussig 10 months ago:

    We just installed Bruce gunstock oak flooring with a polyurethane finish. What is the best way to clean it and what is the best cleaner to use?

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  31. Judy Faulconer 10 months ago:

    I am having trouble finding a cleaner for my hardwood floors, they have a milky film over them and nothing seems to help. I used the vinegar and water but didn’t seen to remove all.

    Thanks

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  33. Lupe 10 months ago:

    I have the same problem as Lisa, nothing that I use keeps foot prints of the hard wood floor and it’s a big problem because we have cherry wood floors. I have two kids and it’s frustrating to keep cleaning every time someone walks on it. Please help me and tell me what can I do so solve my problem.

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  35. Debbie 10 months ago:

    I am having the same problems as several other on this site, I wish you would put your answers to them on this site so we can all get the benefit of it, not just one person. But I have about 4 or 5 year hardwood floors that once had a beautiful shine and now have streaks and are dull. I have heard that Orange glow leaves a film. Unfortunately i didn’t hear that until I had already used it. How do I remove the Orange glow film and what is the best way to clean. I have two dogs that go in and out. In the spring or winter I have wet footprints even with a rug at the door. If you clean with vinegar and water, what ratio. I don’t want to have to get on my hands and knees to clean this floor constantly since this is a large floor area on my main floor. I am really confused about hardwood products, because they all say good for hardwood floors. How do you know which ones will leave a film and which ones are the best for cleaning.

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  37. Karla Evans 10 months ago:

    My husband just installed engineered wood flooring in our kitchen. We put the felt pads underneath the chairs and table. It didn’t take our kids long to wear the pads and the adhesive is now on the floor. Could you tell me what to use to get it off the floor. I hate to use the wrong thing and damage the finish. Thank you

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  39. gail hoo 10 months ago:

    I had hardwood flooring put in 11 mos ago and I now notice that the wood is not flushed together, does the wood shrink? and in some parts it creeks. they were nailed in…. can anything be done? I would appreciate some advise. thank you

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  41. Daisy 10 months ago:

    What do you recommend to clean my brand new oak hardwood floors? I am waiting a reply as I will need to clean them.

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  43. Sandra 10 months ago:

    please help - my floors seem to have a dullness or film - can you tell me what to use to restore the shine and how to keep it that way. Thanks

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  45. Karen 9 months ago:

    My hardwood floors are getting dull and are losing their lustre. They have a polyurethane coat on them.How do you recommend cleaning them? Dilute vinegar–how often?.Would appreciate your advice

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  47. Jeanne Hanna 9 months ago:

    We have hardwood floors that are about 10 years old. We just moved in and everywhere our big dog walks, he leaves his footprints. I’ve tried cleaning with special cleaners made for hardwood and I’ve tried Murphy’s Oil Soap and water with vinegar. I’ve even scrubbed on my hands and knees. Nothing works - HELP!!!!

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  49. Lin Stag 9 months ago:

    I am about to clean my hardwood floor with diluted vinegar and water. What ratio do you recommend?

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  51. DeAnne 9 months ago:

    I have a small section of water damage (where water came in around a window during hurricane Ike). What can I do to repair the damage? Can I refinish just the small section or will I need to do the entire floor? My hardwood floor goes from entry hall to dining room, office, living room and kitchen with no separation. It seems like a huge area to do for only a 1x1 square foot of damage. Please help!

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  53. S. Klein 9 months ago:

    My wood floors are only about a year old. What should I use to keep them clean? I started using just white vingar and water because other cleaners seemed to build up and the floors began to have a dull, sticky feeling. With the vingar and water alone, I don’t feel that the floors are really clean and I have tried various mops but they all leave streak marks. What is the best and safest clearer to use on my floors so that they are clean and shine?

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  55. Kitty 9 months ago:

    Is vinegar and water the best method? If so, how much and how often? Should I use anything else?

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  57. Linda Patterson 9 months ago:

    HEY…..I see great questions, but how the heck do I get to the answers? I’ve never seen a site like this……The questions are a tease, but where are the answers or a link to them??

    Thanks LP

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  59. annette zimmer 9 months ago:

    We just installed prefinished hardwood floors. They look beautiful, but do need more than vaccuuming and dusting. How do you recommend washing them? Thank you

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  61. Maria 9 months ago:

    I agree with Linda Patterson…could you also post the answers. My question is that I see tv ads with steamers on hardwood floors…would you recommend?

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  63. TheHome 9 months ago:

    Thanks for the fabulous feedback and comments on this page. We are working on getting our experts to review and answer your questions!

    I apologize for any delays! We hope to get all of your burning questions answered quickly!

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  65. Chuck 9 months ago:

    Our hardwood is very noisey when you walk on it. What can we do to quiet the floors? Also, is a wet mop harmful to the floors?

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  67. betty 10 days ago 9 months ago:

    I have bruce prefinished floors. I mopped them with orange glo for hardwood. Now they have a white film on them. What can I use to take this film off?

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  69. Alan Kirby 9 months ago:

    We have a home with Brazilian cherry hardwood in all rooms on the main floor. The hardwood is protected with polyurethane. When I try washing the dirty areas with water and a cleaning pad the floor look streaked in these areas. Is water and vinagar the answer?

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  71. Mildred Mahoney 9 months ago:

    What kinds of wax are best for laminated wood floors?

    mil

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  73. dipen 9 months ago:

    In how many years is expected to treat this kind of timber floor. Specially to protect the shines and the surface ,does it need any special kind of materials , chemical to clean it. Any suggestion will be appreciated.

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  75. Mary Downing 9 months ago:

    We just installed Bruce Hickory hardwood floor in our kitchen. Please let me know how to best take care of it. Should we use no wax floor cleaner, or vinegar and water, etc. Thank you, Mary

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  77. Melanie Hurn 9 months ago:

    We have hardwood flooring in our cafe and have been cleaning it with vinegar and water. This seems to act as well as any commercial product we’ve tried from Walmart or Home Depot to remove stains but leaves a haze.

    Winter foot traffic is a real problem (we do have mats at the entrance to try catch snow melt and salt) so any tips would be appreciated.

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  79. carol 9 months ago:

    I have severe allergies, I cant use harsh or heavy duty cleaners, I need to remove the wax on my tile floors to rewax as well as the rest of my home is done in all hardwood floors, which need cleaned as well. But due to the fact I cant use cleaners I can only use naturals cleaning, anyone have any idea’s on how I can clean these and still keep my lungs? If anyone knows please email me and give me your idea’s. Thanks in advance for all the help.

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  81. Stacey 9 months ago:

    It never fells that I clean my hard wood floors and I turn around and there are feet prints all over them. Does not matter if you wear socks or not. How do I keep this from happening? This of course is after the floors are dry.

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  83. Jeannette 9 months ago:

    I would appreciate any answers you can post on caring for old hardwood floors that have been refinished with a polyurathane finish. I have been using a damp mop after sweeping/vacuuming.

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  85. Annette Sawers 9 months ago:

    I have a new prefinished hardwood floor, used murphys oil and then tried another make from costco. Both looked good for a day or so and now I cannot get the floor to shine to its original state. What am I doing wrong and what should I be cleaning this floor with to get the best results. Thanks Annette

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  87. Charles Colley 9 months ago:

    Hi,

    I installed Bruce prefinished hardwood flooring in my home 25 years ago. It is Gunstock and 3/4” thick with the beveled edge. Needless to say it is in need of help with 25 years of kids and traffic.

    I had an estimate from a floor refinisher to sand and refinish this floor. He told me te prefinished floor had a wax finish. Is this true?

    What and how do you recommend cleaning this floor?

    What and how do you recommend restoring this floor until I have the floor refinished?

    Thanks, Charles

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  89. Bremda Robinson 9 months ago:

    I have bruce prefinished floors. The floors are gunstock. I mopped them with orange glo for hardwood. Now they have a white film on them. What can I use to take this film off? I want them to look like they did four years ago when they were installed. Thanks you.

    Brenda

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  91. Cindy Davis 9 months ago:

    Rosemary - My floor was horribly dull and faded from pets and everyday wear-and-tear…I would suggest making sure to rid your house of these dangers…trim dogs nails regularly, place foot-paddings underneath all of your furniture. These steps will prevent anymore damage to your wood. To correct the problem, apply another layer of finish to the floor. If you are really in the mood for improvement, re-sand the floors and apply a brand new finish!

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  93. Sabrina Showal 9 months ago:

    Lin, I use a 4:1 ratio…water:vinegar. It looks great at the end! Good luck…

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  95. Tina 9 months ago:

    George…swifer for hardwoods — easy and cheap! Those are the best results we have had. My friends use a little shark steamer to maintain and clean the wood once a week…Hope that helps!

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  97. Tina 9 months ago:

    Angie - I LOVE MY SHARK STEAMER! My son has asthma and I get headaches from strong smells, so the steamer is the best solution! Go to www.trysteammop.com - this is one variation of the steamer and explains how it works! I love mine and I think you are just going to love yours!

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  99. Tim 9 months ago:

    Carol, I understand. Everyone keeps talking about these steamers and I have to agree. Because of my asthma, harsh chemicals take my lungs down for the count. The steamers clean without giving off an bad emissions - just steam!

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  101. Sarah 9 months ago:

    For Rosemary: You can do 1 of two things; Hire someone to come in a strip your floor and re-coat it, or If you are handy enough you can go through the steps and do it yourself. As far as cleaning hardwood floors, we like using the swifter as well as a steamer mop. Hope this helps.

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  103. James 9 months ago:

    to Bremda use a concentration of vinegar and water and it may take you a couple of rotations but it will get it up. Honestly that is what we use to mop our floor once a week.

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  105. Irene lopez 8 months ago:

    Please Help I just cleaned a friends house and she asked me to use orange glow and i did I put in on the mop and at the end I decided to squeeze the bottle on to the floor well it freaked me out it left streaks and spots on the floor. Help please what do i need to do? can i get an answer asap? Thanks, Worried Sick

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  107. Deanne 8 months ago:

    I am about to uncover hardwood floors from under my dirty stained old carpets. Can’t afford to have some one refinish them at this time, what is the best treatment I can give them so that they look half way decent? Is there a solution, cleaning product or wax I can buy?

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  109. Stephanie 8 months ago:

    I have hardwood floors that are 1 year old and are very dull with a buildup. What can I do to get the shine back and to get the build up off.

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  111. Dana 8 months ago:

    We just built a house and had Bruce -oak hardwood floors put in. I want to know the proper way to maintain a clean floor with a healthy shine.

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  113. Sandy 8 months ago:

    I have also used orange glo, oil soap and pledge I now have a film on my floor I did try vineger and water doesn’t seem to help and have been on several sites that take me to this book offer on how to clean wood floors I don’t want to purchase a book I just want to get the film off my floors can anyone please help my floors are only a 9mths old and are DULL!!

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  115. Chrissy 8 months ago:

    Sandy, I used oil soap and then another product and the result was a streaky mess! Someone told me the combination of different oils made it look streaky.

    It took several cleanings with 1 part vinegar and 4 parts water to get all of the residue off of the floors, but it did work eventually and now our floors look great.

    Now, I use the Orange Glo products exclusively and never mix in another cleaning product. That seems to keep them looking even and “like new.”

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  117. Regina Murphy 8 months ago:

    I’ve read many of the requests listed at this site and I’m more confused now. My floors are from the original builder but had always been carpeted. We have had the floors sanded and restained and sealed. Later this week the contractor will put an oil-based poly finish. So all I will ever need is to dust or vacuum? What about the problem of foot prints that so many people are inquiring about? At some point I probably will feel I need to clean the floors, but from all the comments I read there doesn’t seem to be a particularly good product. Please instruct me on the best route. Thanks.

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  119. Gia Wolfe 8 months ago:

    I live in an 80-something year old apartment with wood floors. The patterns differ from room to room. To the best of my knowledge the floors have not been polyurethaned and I don’t want to have that finish put on.

    Do I ever want to wax the floors? If yes, how do I do it? What else do I want to do to care for them? I have never lived with old wood floors and I’m totally in the dark.

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  121. CreoleInDC 8 months ago:

    Do NOT use this Orange Glo product nor buy any of the ebooks folks are trying to sell you on how to remove the build up/haze. I called Orange Glo’s customer service line directly and found out how to remove this product off the floor. Their solution? Plain old ammonia and good old fashioned hands and knees elbow action! My entire main level is hardwood so imagine how long it took me an entire weekend to get the floors back to their original luster because there was so much build up on them.

    Directions from Orange Glo’s customer service line:

    1. Mix 1/2 cup of ammonia with 1 gallon of warm water.
    2. Apply solution to floor with mop in inconspicuous place first to test.
    3. Once you determine it’s okay to use on your floors…apply to floor and let stand for 5 minutes.
    4. Wipe up the solution with a clean soft cloth.
    5. Wipe with circular motion if there is more of a build up.
    6. According to how much build up you have…you might have to repeat the process until it’s all off.

    We’ve been using this product and at first it really looked nice but then the floors started looking dull and very scratched up. I didn’t understand why and then noted streaks where some parts of the floor were shiny and others were dull so I scraped with my fingernail and removed some product. Underneath it was shiny. So I decided to Google and found that lots of people were having the same problem!

    I’m very disappointed this product is still being sold in stores as no one should ever use this on their floors!

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  123. Dianne Derksen 8 months ago:

    We moved into a beautiful home with Southern Ontario Maple floors throughout. The wood is faded in several spots from area rugs and the rest is kind of “dingy” looking although cleaned thoroughly. There are also some black spots of stain where a pet food / water bowl has been left and we can’t seem to lift them. What to do? We also would like to know the best way of weekly cleaning these floors to bring them back to beautiful.

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  125. Kendra 8 months ago:

    The best way I have found to clean my floor is to use the vinegar and water solution. As for removing the stain, you might want to invest the time buffing the floors and reapplying the floor polish?

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  127. Ciaol 8 months ago:

    In general, you should avoid using vinegar to clean hardwood floors frequently. Cleaning with vinegar can be damaging your hardwood floors in the long term. Vinegar is basically acidic; acidic substances tend to slowly chew through surfaces. Thus, when you use vinegar to clean hardwood floors on a regular basis, the vinegar will eventually damage the finish, giving the floors an uneven look. Vinegar won’t drastically damage your hardwood floor’s finish if you use it to clean your floor once or twice a year. However, it will cause your floor’s quality to degrade if you repeatedly use vinegar for cleaning for two or more months.

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  129. Sharon Yeater 8 months ago:

    Sirs: I have oak hard wood floors ,I have used orange glo and they have a filim on them . They aren’t as bright as they us to be.I got Holloway House Professional for woodfloors a concentrated cleaner and also Holloway House Quick Shine ,you use after you use the cleaner . When I cleaned the floor there was a like a film that was comming off of the floor. I was sacared to death afraid I had destroyed my floor,but when it dryed it has a shine. I want you to tell me is this Holloway House cleaner any good or should I not use it. I’m afraid to try the Quick Shine. Please tell me , and can you tell me what I should use on my floors. My floors are sealed. They are beautiful I just want to keep them that way. Thank You so much Sharon

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  131. nancy hayes 7 months ago:

    help very dull floors after using pledge floor cleaner we buffed rubbed uses h2o vingar alittle alcohol omg they are a mess help will they ever shine again

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  133. Daniel 7 months ago:

    Im definately not an expert at this wood floor thing, but I do know that my floors look just fine…for now at least……I live in a 1940s style home that is roughly about 2500 square feet all of which are oak flooring….The floors have had a thin coat of polyurethane put on them so they are sealed but not super shiny by any means…..My wife and I swiffer them about once a week and then once a month we use Water & Murphy Oil Soap….It seems to work fine but I would like to know if there is something else that I can do to make them really shine without having to Poly the entire house….Ive Polyed an entire house before and its not a really quick job and then move back in……its a go stay at friends for a week while it dries and the fumes go away kind of job……

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  135. Carol C 7 months ago:

    We just put in hardwood floors and I dropped a glass casserole cover on it and it made a big gouge in the floor. I have to look at it every day because it’s right by the fridge. Any suggestions on filling the hole or what should our plan be? Thanks

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  137. Carol C 7 months ago:

    I would like to know if I should try and fill a whole in my new wood floor.

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  139. David 7 months ago:

    We have just had installed Scandian Brazilian Cherry Hardwood Floors throughout our entire home that we just purchased. They were expensive and they are beautiful.

    Because the dining, living and family rooms, along with the kitchen are also about finished being remodeled, there is a lot of dust from the remodeling work to be cleaned off of the floors. I have read that a shop vac is a good place to start and was wondering if this were true.

    We also have Bona hardwood floor cleaner which has come highly recommended, and plan to use that too.

    My main question which we have received several different answers is this.

    I have seen several TV infomercials that says these new STEAM MOPS are safe for lifting up dirt and dust from hardwood floors and they will not damage or hurt them. Has anyone had any experience using one of these, and if so, did they do a good job without causing any damage? Or should we play it safe and just stick to the vacuum first, then Bona hardwood floor cleaner on the micro fiber mop cloths>

    Thank-you all for any help.

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  141. Deborah 7 months ago:

    I have streaks on my hardwood floors from orange glow 2 in 1 clean and shine. Orange glow told me to clean them with 1/2 cup amonia to a gallon of water. I did that and cannot tell a difference at all. What will get the streaks out?

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  143. Dianne D 7 months ago:

    I have new hickory wood floors. What do I clean them with?

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  145. steve wills 7 months ago:

    I had a minor leak in my fridge and it has had some affect on the floor. Anything I can do to help the situation?

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  147. Kelly 6 months ago:

    Just installed Scandian Brazilian Cherry Solid Hardwood Flooring in majority of new house. How do I clean? Scared to death after reading the comments. I don’t want the finish to become dull, please help.

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  149. Heather 6 months ago:

    We have maple hardwood floors in our home which is 4 years old. For the last 3 and a half years we have had several rugs on top of the hardwood floors to protect them from scratches etc. When I took the rugs up to have them cleaned I noticed that the color of the wood that was under the rug is different from the other wood. Is there a way that I can get all the flooring back to the same color? It has now been 6 months since we had the rugs down and there hasn’t been any noticeable changes.

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  151. Pam Davidson 6 months ago:

    Hello, I am sick over this one. I have a new cleaning lady that I asked specifically not to use anything on our brand new hardwood floors. She took it upon herself to use orange glow cleaner made for wood floors, after I asked her to only dry mop and vacuum it. My floor is terribly streaked and dull in several spots where it looks like build-up from the cleaner. What can I do to fix this?? I am sick over this, PLEASE HELP!!! Pam

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  153. Sarah 6 months ago:

    David; Yes steamers are fine on hardwood floors I use one weekly on mine and do not have a problem with it. My finish looks great.

    Pam; use a concentrated mixture of vinegar and water you may have to mop over your floor a few times to get the mixture to break up the orange glo.

    Hope this helps

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  155. Fisk Outwater 6 months ago:

    We have prefinished hardwood floors that we have been cleaning with “recommended” prefinished hardwood floor cleaners. The flooring , after about a year started loosing it’s satin finish, becoming hazy when viewed with the grain, but still shinmy when viewed cross grain. The dealer has no reccommendations as to why this happened and what we can do about it. Can we use a hard paste wax and buff it much like the old oak flooring? How do we “occasionally” clean off the old wax buildup without destroying the original “prefinish”?

    Thanks, we appreciate any help you might give us

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  157. Judy 6 months ago:

    I have Brazilian cherry hardwood floors - less than 2 years old. I have used a variety of products - both on line, and on the shelf - (Orange Glo, steam cleaning, PolyCare floor cleaner, Bruce Floor products) etc over that time. Now, the floor is now dull, streaked and looks very bad. I have heard that using vinegar and water may help to help, but have also heard that it will degrade the floor’s surface so now I’m afraid to use that.

    Please, does anyone know how to clean hardwood floors, and bring back the life in its appearance? After spending a fortune to have these installed, it is very upsetting to say the least.

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  159. Gloria Turchetta 6 months ago:

    My cleaning lady used Murphy’s oil soap on my new pre-finished hardwood floors. Now everytime you walk on it , there are prints. It seems to be an oily film. My swifter dry mop won’t glide over the floor anymore. I tried amonia and water. Seemed to help a little bit. Should I try water and white vinegarand how much? Help.

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  161. matthew wilmer 6 months ago:

    what can i use to clean hardwood floors

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  163. Mike Helmle 5 months ago:

    I work for a hardwood floor refinishing company and people ask me this all the time! Do not use Murphy’s oil soap on wood floors (and don’t feel bad… everyone uses it). It leaves a film and residue (oil soap… think about it) that stays on the floor and as you walk on it it gets ground in more to the urethane (or shellac, or laquer, or vari-thane) finish which dulls and eats into the finish.

    Do not use Orange-Glo either (it is a poly-acrylic which shines your floors for a few days but eventually flakes and chips off).

    What to use?

    Any alcohol water-based product (sold at many hardware stores and home improvement places - can be $$$$ at times) which doesn’t leave a film is the way to go. We use our Sandfree Phase 3 hardwood cleaner in our refinishing and general maintenance for residential homes and commercial accounts like The Philadelphia Museum of Art, The U of Penn, Swarthmore College, The Curtis Institute, etc. You can use vinegar too (3 ounces per gallon of water). The most important thing is of course… WRING YOUR MOP OUT TIGHT. It should be damp only. You can e-mail me if you have any questions. Best of luck!

    Mike www.sandfree.com mhelmle@sandfree.com

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  165. Fran Dowling 5 months ago:

    Wow! I can’t believe how many people are having the same problem. I have a one year old hardwood floor with a polyurethene finish. It is a huge space covering the living room, dining area and kitchen. I have 2 dogs and I am continuously cleaning with Bruce floor cleaner. I now have all the streaks and oily residue. What should I do? It would be helpful if the other folks questions were answered for all to see also.

    Thank you in advance for your help.

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  167. Brenda 5 months ago:

    We have hardwood floors,less than a year old, I have tried everything to keep them nice, only to find that every day walking on the floors are leaving footprints, and a look like water on wax. I really need help with this, we have a
    beauiful home but my hardwood floors are driving out of my mind. Need help please Brenda

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  169. Tom 5 months ago:

    hello, I just bought new hardwood floors for my dining room, Bruce maple with a natural fininsh http://www.lowes.com/lowes/lkn?action=productDetail&productId=236497-972-CM3700&lpage=none. Whats my best method for cleaning these floors, and also keeping them shining.

    thanks Tom

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  171. Shelly Kacsmaryk 5 months ago:

    I have about 1300 square feet of Brazillian Cherry (BR-111) in my home. It is beautiful. It is also frustrating my husband and I to the point that we want to put our house on the market. We’ve had the floors for 5 years and they still look brand new. Everyone who comes in comments on how beautiful they are. But we are KILLING OURSELVES to keep them looking that way. It shouldn’t be this hard. I feel like I can’t even live in my own home. If you walk around with socks on or barefoot, your feet leave smudges on the floor, requiring us to mop EVERY DAY to keep it looking smudge free. We have an Oreck Orbiter, which we love, and we use the wood cleaner Oreck sells. It does a fine job of cleaning smudges and scuffs, but I want to know how to prevent them. These floors don’t seem to be able to tolerate normal daily wear without looking TERRIBLE at the end of the day. You can’t walk on them. PLEASE HELP!

    Thanks, Shelly

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  173. Joan 5 months ago:

    Need to know the answers to the above coments…I have more of the same.

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  175. Janice McMillan 5 months ago:

    A few months ago several people posted questions with the same issues we are having. We have prefinished hardwood floors and made the mistake of using Orange GLO hardwood cleaner and polish on them. The first time was not so bad but there is now a build up and the floors are very dull. The product leaves a coat similar to nail polish. Can this be removed? We want the original beauty. Your suggestions are appreciated.

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  177. vic 5 months ago:

    We recently stained our hardwood floors, upon wiping them down to put a clear coat on we found scuff marks and I need to know how to get the scuff marks off?

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  179. david 5 months ago:
    Have just oiled my oak floor - followed the instructions on the very expensive tin of oil - waited for this so called fast drying oil to dry - panicked when realised thi wasn`t going to happen and prceeded to buff with cloth some more - floor has dried in the main but has shiney and tacky streaks in places - i can only asume this didn`t absorb into the oak for some reason - i`m hoping not to sand this down if possible just lift off this tacky sheen.PLEASE HELP Thanks David
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  181. Joanne 4 months ago:

    We just purchased a house. The floors are covered in 80% hardwood. I have never lived with hardwood and have no idea how to clean it to start. After I have given it an inital cleaning the up keep sounds easy. I have been reading different takes on how to do it, but they are conflicting. Can you please help me get my floor to look beautiful and clean!!

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  183. david 4 months ago:

    please help. i used murphys oil soap on my floors and it left a film residue that shows every step. how do i get that off? and what should I use to clean it and give it a good shine? Thank you!

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  185. Kate 4 months ago:

    We also used Orange Glo; got fooled by the commercials I guess. It never helped the scratches and ended up with a dull finish. However, our cleaning lady suggested a simple and inexpensive product “Quick Shine” which worked great, and we’ve been using it for over 3 months with no buildup. Our floors have never looked better. On the brighter side, Orange Glo wood cleaner does a wonderful job to shine up stainless steel. Go figure.

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  187. Dave 4 months ago:

    I have a 4 yr old home with Mirage polyurethane-finished maple hardwood floors in the kitchen, dining room and main entry. Up until a couple of weeks ago, I used Clorox Ready Mop and had good results. But when I could not find a Ready Mop refill, I tried Mop & Glo - twice on the kitchen floor and once on the dining room and main entry floors.

    I am concerned that Mop & Glo put a wax on the floors which I understand is a no-no for hardwood floors. What should I do now? Since I have only used the Mop & Glo once (twice in the kitchen), can I simply switch to a product like Mirage Clean or maybe even Swiffer. Or do I have to try to remove the Mop & Glo wax first?

    If I have to remove the Mop & Glo, what product should I use?

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  189. Connie Poirier 4 months ago:

    I own a cleaning company we use just warm water & vinegar on hardwood floors. We use a different floor cleaning product for bathroom floors. I am constantly reminding them to not use the bathroom floor product on the hardwoods because we do not want to ruin the finish. Is their a product that will work on both bathroom floors( tile, vinyl ect.) and hardwoods. The reason I use a different product on the bathroom floors is because it has a disinfectant in it. Thanks, CC

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  191. Charlene 4 months ago:

    The best product to clean hardwood and laminate floors is Bruce Dura-luster. Just spray it on and wipe with a microfiber or cloth cover mop. It is the best!

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  193. Carolyn 4 months ago:

    Using “Bona” is the best for cleaning and maintaining hardwood flooring. I frequently vacuum in between washings and try my best to wipe up any liquid spills asap. But for washing the floor, you cannot go wrong with Bona. I have oak hardwood w/3 coats of satin polyurethene and I’ve never had an issue with streaks, film or residue. I use the microfiber mop that came w/the product. I also make sure that microfiber mop is clean every time I use it. On the product it says to “rinse cleaning pad (mop) often while washing to avoid streaking”; but I’ve never even done that and my floors look beautiful. Good luck!

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  195. Jennifer 4 months ago:

    I have a lot of the same questions as above. We just moved into a house that has Cherry colored Hardwoods everywhere and they are impossible to keep clean. I have two children and a dog and it shows everyones foot marks with shoes or without. What is the best way to clean the floors and with what product. I have tried orangeglo and it doesn’t take away the footprints. I bought a hoover hardfloor mate and it streaks the floor. Any suggestions would be helpful!

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  197. Felicia 4 months ago:

    I only use water when I mop. Never had a problem with shine. 6 years and still shinny (as can be with 3 young kids).

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  199. Lisa 4 months ago:

    I was on this web site 1 hour ago with the same problems as most others. I was always told not to put water on hardwood floors. So as everyone else I used the store bought floor cleaner. The results where nice at first, then came the streaks and footprints. The guy Mike who worked for a hardwood company and a cleaning lady named Connie both said to use water and vinegar. I would like to thank you with all my heart because I now have no more streaks or footprints after letting my 2 youngsters run around in their bare feet. For all of you with the same problem please try this solution because trust me it works!

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  201. Mary 4 months ago:

    I have streaks on my floor. I washed them with a steam cleaner and then I tried to make them shiny with Orange glow. Now my floors have streaks all over them and no shine at all. What can I do to get rid of streaks and add shine without having to have my floors redone and having to move a grand piano. Thanks

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  203. Dawn 4 months ago:

    Hi Mary, Did you try using the warm water and vinegar that was suggested by earlier commenters? Also, what type of floors do you have? Although most steam mop cleaner manufacturers tell you not to use their product on unsealed wood floors, I just read an article (http://steammopresource.blogspot.com/2009/03/do-steam-mops-really-work.html) that said it’s not a good idea to use them on no-wax flooring.

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  205. Cindy 4 months ago:

    My home is 100 years old and has oak flooring that has been covered for decades with wall to wall carpet. I have begun to pull the carpet up and notice that the green waffle pad underneath has completely deteriorated. The waffle pattern sort of shows on the finish on the oak. I am guessing that the floors were finished with lacquer since they are so old. They are in remarkable shape but I’d like to know the best way to remove this film from the green waffle padding. Thanks.

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  207. Denise 4 months ago:

    Looking forward to the answers to some of the previous questions!! Our 1000sf of oak flooring w/ 4 coats of poly also lost that shine pretty quickly. We have kids and dogs and the dirt coming in from muddy paws is unbelievable! We currently use the Hoover floormate scrubbing machine. It scrubs and then sucks the dirty water back up. It does clean well, but over time, takes away even more of the shine. We use Halloway House Quick n Shine to get the shine back. HOWEVER–it does build up over time. Our older dog got incontintinent and her leaking ate through the Q’n’S to the polyurethane layer underneath. The Q’n’S layers made the floor much darker than the original exposed underneath. We never realized the difference. Also, if you pick the mop (either sponge or microfiber) straight up instead of kind of spreading it thin before moving to another area, the QnS will dry in little bumps. If you don’t thoroughly clean, you will seal whatever stain or paint drip, etc. under the layer of QnS. Still hoping to find the perfect answer. Our hoover floormate is getting old and considering a steam mop to replace it. The floor is sealed, but who knows if there are gaps that cause the wood to warp. Ugh!!

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  209. Stewart Hunter 3 months ago:

    We bought our 7 year old home about 8 months ago. The main floor is all lovely, oak hardwood. Absolutely beautiful. We have no children, just my wife and I. The floor has developed a bit milky/scummy look. We spray it with water and a product recommended to us at Home Depot called Rejuvinate. Now the floor has a streaky look as well.

    What can you suggest we do to restore the lustre and eveness to the appearance.

    Thank you!

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  211. Roger 3 months ago:

    We have gunstock hardwood floors. My husband has used everything under the sun to clean them. He also mopped them with orange glo for hardwood. Now they have a white tacky, gummy and dull film on them from using so many different things. What can we use to take this film off? We want them to look like they did three years ago when they were installed. How do we get this off and what do we put back on them to protect the floor and make them shiny again. We absolutely can not afford to strip and refinish at this time, and the floors are in great shape with this exception. Any help would be appreciated.

    Thank you.

    Doreen and Roger

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  213. Barb 3 months ago:

    We have oak floors throughout the entire house. What is the best way to clean them? I have heard you can use vinegar. If so what proportions. I want to bring the shine back. They have dulled over time.

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  215. vicki 3 months ago:

    what can i put on my clean hardwood floors for protection? is there a certain wax or some other material it use?

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  217. Joyce 3 months ago:

    I have pre-finished hardwood floors which are two years old. They need to be cleaned other than sweeping, dusting, and vacuuming! I tried Murphy’s soap but probably used to much. What is the best way to clean them to get the original shine back. They also seem to be fading in the sunlight. Any suggestions.

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  219. John 3 months ago:

    How do I clean my floors and keep the shine?

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  221. Becky Purvis 3 months ago:

    Hi, we installed hardwood floors about 5 months ago. I’ve used Orange Glo for the most part and noticed a white filmy look that can get sticky. We do have a lot of traffic with two small kids and were using the Orange Glo weekly. Then I tried Murphy’s oil. Well, that made it worse. I have went over them several times with a damp mop with hot water to get up the film. It’s working some but it almost feels like it’s spreading the wax buildup. Is there something I can use to get this film up? AND what should I use daily, weekly to keep them looking as good as they did 5 months ago? A friend of mine has had her hardwood floors about 8 months and she dust mops them daily using pledge? Do you advise that? Thanks for any advice you can give us!

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  223. April 3 months ago:

    What is the point of having this web page, If no one is answering the questions!!!!!

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  225. Becky Corns 2 months ago:

    We have just put in hardwood flooring now I’m getting a build-up of the cleaner I’m using. Its Bona supposed to be for hardwood floor. What can I use to clean the build-up with? Thanks for your time. Becky Corns

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  227. RUTH 2 months ago:

    I have noisy floors they are oak gunstock from costco need help

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  229. Patricia Howell 2 months ago:

    I have been using Orange Glow and also quick shine cleaner (Holloway House). The floor has a film on it. How can I it get the film off and what should I use on my floors ?

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  231. Vic 2 months ago:

    Hardwood floors throughout house with lots of scratches. I also notice deep ones with grooves. How often should you have to restore floors and can small sections be done as opposed to entire room?

    tx!

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  233. M. Mann about 1 month ago:

    I have beautiful solid oak floors in the whole house but. the floors are now 3 years old and the shine is not the same anymore. A few of the planks sees to have lost the varnish and looks grey. I have used ordinary cleaners formulated for wooden floors containing either almond or orange oils. Please help me care for my floors, i fear im not doing the right things

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  235. Sue about 1 month ago:

    Taking care of your floors depends largely on what type of finish you have. Not all hardwood floors can be cleaned the same. I have polyurethane sealed oak floors that are 55 years old. I had them sanded and redone 6 years ago. I use one gallon of warm water and 1/2 cup vinegar with a very dry damp mop. Do not use a soaking wet mop may make floor warp if the water gets in between the slats. Finish with drying floor with clean terry towel. Again search the web on your type of floor finish and follow those cleaning methods.

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  237. Jean Macchiavelli about 1 month ago:

    I am having enginered hand scraped destressed maple flooring installed in my kitchen. What do I use for a daily maintance?

    jean

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